These Terms & Conditions govern your use of the hok178 platform, including all betting, casino, and account services. By registering or using any part of hok178, you agree to be bound by the terms set out below. Please read them carefully before proceeding.
A plain-English summary of the most important points. This summary does not replace the full terms below, which remain the binding legal text.
You must be a resident of Indonesia and at least 21 years of age to register and play on hok178. Age verification is carried out at registration and before the first withdrawal is processed.
Deposits are credited instantly via BCA, BRI, BNI, Mandiri, and all supported e-wallets. Withdrawals are processed within 15–120 minutes under normal operating conditions (WIB). Identity verification is required on first withdrawal.
All bonuses carry a turnover requirement before withdrawal. Bonus abuse, including multi-accounting or collusion, results in immediate forfeiture of any bonus and related winnings, plus account suspension.
You are solely responsible for maintaining the confidentiality of your login credentials. hok178 will never ask for your password via chat or email. Enable two-factor authentication for maximum account protection.
hok178 provides deposit limits, session timers, cool-off periods, and self-exclusion tools. These are available to every player at any time. We enforce a strict 21+ policy and actively encourage responsible play across all products.
These Terms are governed by the laws of the jurisdiction in which hok178 holds its international gaming licence. Any dispute that cannot be resolved informally will be referred to binding arbitration under the applicable rules of that jurisdiction.
In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise.
| Term | Meaning |
|---|---|
| "hok178" | The online betting and casino platform operated at https://hok178.bet and all associated sub-domains and mobile interfaces. |
| "Platform" | The website, mobile site, and any application through which hok178 services are accessed. |
| "Account" | A registered user account on the hok178 Platform, created following successful completion of the registration and identity-verification process. |
| "Player" / "You" | Any natural person who has registered or is attempting to register an Account on the Platform. |
| "Balance" | The total of real-money funds and bonus funds held in a Player's Account at any given time. |
| "Bonus Funds" | Any promotional credits, free-bet awards, free spins, or cashback amounts credited to an Account subject to wagering requirements. |
| "Real-Money Funds" | Funds deposited by a Player from a personal financial account and available for withdrawal subject to verification. |
| "Wagering Requirement" | The total amount a Player must bet before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity-verification process required under our anti-money-laundering and responsible-gaming obligations. |
| "WIB" | Western Indonesia Time (UTC+7), the default time zone for all references to processing times, draw schedules, and customer-support hours in these Terms. |
You must be at least 21 years of age and a resident of Indonesia to open an Account and use the hok178 Platform. It is your responsibility to ensure that online betting is permitted in your location before registering.
By registering an Account, you represent and warrant that:
hok178 reserves the right to request documentary evidence of age and residency at any time. Accounts found to be in breach of these eligibility requirements will be suspended immediately and any outstanding Balance may be withheld pending investigation.
To access the full range of hok178 services you must register a single Account by providing accurate, current, and complete information as prompted during the registration process. You agree to maintain and promptly update your Account information to keep it accurate and complete at all times.
Each Player is permitted to hold only one Account on the Platform. Creating, operating, or attempting to operate more than one Account — whether under the same or a different identity, email address, device, IP address, or payment method — is strictly prohibited and constitutes grounds for immediate suspension of all related Accounts and forfeiture of any Balance contained therein.
You are solely responsible for keeping your username, password, and any two-factor authentication codes confidential. You must not share your credentials with any third party. hok178 will never contact you to request your password. If you believe your Account has been accessed without authorisation, you must notify hok178 support immediately via live chat.
Accounts on hok178 are denominated in Indonesian Rupiah (IDR). All displayed Balances, odds, stake amounts, and payout figures are expressed in Rupiah unless otherwise clearly indicated for specific international markets.
hok178 does not charge a fee for opening or maintaining an Account. You are responsible for any fees levied by your bank or e-wallet provider in connection with deposits or withdrawals.
hok178 is committed to maintaining a secure, fair, and compliant platform. As part of this commitment, we apply a Know Your Customer (KYC) process to verify the identity of all Players before processing the first withdrawal and at any point thereafter where our risk and compliance team deems verification necessary.
We may request any or all of the following documents during the KYC process:
KYC documents submitted via live chat or the Account verification portal are reviewed within 24 hours under normal operating conditions. During peak periods, such as Idul Fitri or Indonesian Independence Day (17 August) promotional campaigns, verification may take up to 72 hours. You will be notified by in-platform message once verification is complete.
If a Player fails to provide satisfactory KYC documentation within 30 days of being requested, hok178 reserves the right to restrict Account functionality, including the ability to place bets or request withdrawals. Real-Money Funds held in such Accounts will remain accessible for withdrawal once verification is completed.
hok178 accepts deposits via the following Indonesian payment channels:
All deposits are credited to your Account balance instantly upon confirmation from the relevant payment provider. hok178 does not impose any processing fee on deposits; however, your bank or e-wallet provider may apply their own transfer fees, which are your responsibility.
Minimum and maximum deposit amounts are displayed at the time of transaction within the cashier section of your Account. These limits may vary by payment method and may be adjusted by hok178 from time to time with reasonable notice.
Funds deposited must come from a payment account registered in your own name. hok178 does not accept third-party deposits. Any deposit identified as originating from a payment account that does not match the Account holder's name will be reversed, less any applicable transaction fees levied by the payment provider.
Depositing funds derived from illegal activity, including fraud or money laundering, is strictly prohibited and will be reported to the relevant authorities. hok178 cooperates fully with law-enforcement agencies in relation to suspected financial crime.
Withdrawal requests are processed to the same payment method used for the most recent deposit, provided that method supports outbound transfers. Where the original payment method does not support withdrawals, hok178 will process to an alternative verified account in the Player's name.
Withdrawals are processed within 15–120 minutes of approval under normal operating conditions (WIB). Approval times may extend during high-volume periods. The first withdrawal from any Account requires completion of the KYC process as described in Section 4.
Minimum and maximum withdrawal limits per transaction and per day are displayed within the cashier section of your Account. Players with verified Accounts and a strong account history may be eligible for higher withdrawal limits upon request to support.
Real-Money Funds are available for withdrawal at any time, subject to identity verification. Bonus Funds and winnings derived from Bonus Funds become eligible for withdrawal only after the applicable Wagering Requirement has been met in full. hok178 reserves the right to conduct additional security checks on withdrawal requests above certain thresholds before processing.
Accounts with a Real-Money Balance that have been inactive (no login, deposit, or wager) for a period of 12 consecutive months are classified as dormant. A monthly dormancy fee of Rp 50.000 may be deducted from the dormant Balance until either the Account is reactivated or the Balance reaches zero. Players will be notified by registered email before dormancy fees are applied.
hok178 offers a range of bonuses and promotional offers to eligible Players, including welcome bonuses, reload bonuses, free bets, free spins, cashback offers, and seasonal promotions aligned with the Indonesian calendar (e.g., Idul Fitri, Ramadhan loyalty rewards, and Indonesian Independence Day campaigns).
Not all games on the Platform contribute equally to Wagering Requirements. The contribution rate for each game category is displayed in the bonus terms at the time of the offer. As a general guide: sportsbook bets and standard slot games typically contribute 100%; live casino table games and togel (Indonesia's traditional numbers lottery) draws may contribute at a reduced rate. Always check individual promotion terms.
hok178 operates a zero-tolerance policy on bonus abuse. Actions constituting abuse include but are not limited to: creating multiple Accounts to claim the same offer, using low-risk or arbitrage betting strategies to meet Wagering Requirements with minimal market exposure, collusion between Players, and using automated scripts or bots. Where bonus abuse is identified, hok178 reserves the right to void the bonus and any related winnings and to suspend the Account.
If you are unsure whether a specific betting strategy is permissible under a particular bonus offer, contact our 24/7 Indonesian-speaking support team via live chat before placing bets.
The following rules apply to all bets placed through the hok178 Sportsbook, in-play betting, and any other wagering product offered on the Platform.
A bet is not accepted until you receive an on-screen confirmation with a unique bet reference number. hok178 reserves the right to refuse any bet, in whole or in part, without providing a reason, and in particular may decline bets that it believes are placed in an attempt to exploit pricing errors or that exceed the risk limits applied to a given market.
In the event that a market is offered with an obviously incorrect price due to a technical error or human input mistake, hok178 reserves the right to void the affected bets at any time, including after settlement, and to refund the stake to the Player's Account. "Obvious error" is defined as a price that a reasonable person would recognise as materially incorrect relative to the true market price at the time of the bet.
In-play (live) betting markets are subject to delay and suspension at any time due to changes in the live event. Bets placed during a suspension period will be voided and stakes returned. hok178 uses real-time data feeds to power in-play markets; however, connectivity issues or data-provider outages may occasionally affect market availability.
Mix parlay (multi-leg accumulator) bets require all legs to win for the full accumulator to be settled as a winner. If one or more legs is voided, those legs are removed from the accumulator and the remaining legs determine the outcome. Minimum and maximum accumulator odds, leg counts, and stake limits are displayed within the bet-slip at the time of placement.
Bets may be voided and stakes refunded if: the event is cancelled or postponed beyond the permitted rescheduling window; a force-majeure event prevents completion; or a pricing or data error is identified as described in clause 8.2. Void bets do not count towards Wagering Requirements on Bonus Funds.
All casino games available on hok178 — including slot games, live dealer tables, crash games, and togel draws — are governed by the certified random-number generation (RNG) systems of the respective software provider. Published return-to-player (RTP) percentages are theoretical averages calculated over millions of game rounds and do not guarantee individual session outcomes.
In the event of a game malfunction, disconnection, or technical fault during a game round, the round will be voided and the stake returned to your Account Balance. Bets already settled before a malfunction is identified remain settled as displayed. If you experience a persistent technical issue, contact support immediately with the game name, time, and any available game reference number.
Casino games, including slot gacor (high-payout slot) titles, are games of chance. hok178 encourages all Players to use the deposit-limit and session-timer tools available in Account settings. Full details of the responsible gaming tools available are set out on the Responsible Gaming page.
The following conduct is strictly prohibited on the hok178 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of Balance, and reporting to relevant authorities.
hok178 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions and is incorporated herein by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
hok178 does not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with payment processors, identity-verification providers, and regulatory bodies strictly as necessary to deliver the Platform's services and to comply with applicable legal obligations.
All data transmitted between your device and the hok178 Platform is protected by 256-bit TLS (SSL) encryption. Stored data is held on secured servers with access controls and audit logging in place.
To the fullest extent permitted by applicable law:
Gambling involves financial risk. You should never bet more than you can afford to lose. If you feel gambling is negatively affecting your finances or wellbeing, please visit our Responsible Gaming page immediately.
hok178 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including in the following circumstances:
Where an Account is closed by hok178 for reasons other than a Player's breach of these Terms, any verified Real-Money Balance will be returned to the Player via the most recent verified payment method within 10 business days, less any amounts legitimately owed to hok178. Bonus Funds are not refundable upon Account closure.
You may request Account closure at any time by contacting hok178 support via live chat. Before closure, ensure any pending withdrawal requests have been processed. Real-Money Funds remaining at the time of closure will be refunded to your verified payment method. Account closure requests linked to problem-gambling concerns are treated as self-exclusion requests and processed with immediate effect under our responsible gaming policy.
hok178 reserves the right to amend these Terms & Conditions at any time. Where a change is material — meaning it significantly affects your rights or obligations as a Player — we will provide at least 14 days' advance notice via an in-platform notification and, where possible, by email to your registered address.
Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Platform and may close your Account in accordance with Section 13.1. The most current version of these Terms is always accessible at https://hok178.bet/terms-conditions, with the "Last Updated" date displayed in the page header.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which hok178 holds its international gaming licence. The parties agree that the courts or arbitration bodies of that jurisdiction shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
For Players based in Indonesia, nothing in this clause limits any mandatory consumer-protection rights that you may hold under Indonesian law that cannot be contractually excluded. In the event of a conflict between these Terms and any such mandatory rights, the mandatory rights shall prevail to the extent of the conflict.
Any dispute that cannot be resolved by mutual agreement within 30 days of formal written notice from either party shall be referred to binding arbitration conducted in English under internationally recognised arbitration rules. The arbitrator's award shall be final and binding on both parties.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the hok178 support team through the following channel:
Email Support:
[email protected] (plain text — not a clickable link)
Our 24/7 Indonesian-speaking support team aims to respond to all email enquiries within 4 hours (WIB). For urgent account or payment matters, live chat is recommended for the fastest resolution.
When contacting support regarding these Terms, please include your Account username, the specific clause number you are enquiring about, and a clear description of your question or concern. This helps our team provide an accurate and timely response.
Now that you've reviewed our Terms & Conditions, you're ready to get started. Join over one million players across Jakarta, Surabaya, Bandung, Bali, and Medan — fast local payments, 21+ verified accounts, and fair play guaranteed.
21+ only. Gambling involves financial risk. Play responsibly.